Call on a home help and care service

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Summary

The mission of Family and Senior Assistance Services (SAFA) is to provide home assistance, support and supervision to families in difficulty, to seniors and people with disabilities, as well as to their close caregivers. This mission is carried out by home help professionals subsidized by AVIQ such as: 

  • Family helpers
  • Home guards
  • Social home helps

There are many forms of home help:

  • Help with daily tasks (housekeeping, meals, shopping, laundry, administrative procedures, help getting up, moving around, getting dressed, washing, etc.).
  • Providing presence and respite to close caregivers through ‘home care’.

These services are adapted to the different profiles and pathologies of the beneficiaries, with flexible hours, to promote:

  • Staying and returning home
  • Support
  • Help with daily living for isolated, sick or disabled people or families.

Key points

  • Home help services must obtain approval from the Walloon Region to carry out their activity.
  • Your CPAS can also provide you with home help.
  • These aids are only valid under certain conditions, inquire with your home help service.

In detail

Target audience – details
  • Families in difficulty
  • Senior people
  • Handicapped people
  • Caregivers close to these people
Procedure

To benefit from services to help families and seniors :

  • Contact a home help service approved by the Walloon region (See link below)
  • Find out about eligibility requirements and the types of assistance available.
  • Apply for assistance by providing the necessary information about your situation.
  • Wait for confirmation of your eligibility and scheduling of services.
  • Receive home help tailored to your needs, whether for daily tasks, specific support or respite for close caregivers.

Forms

Online

To download

Contacts

Services

AVIQ - Support services to help families and seniors
Updated on
Process n° : 1100
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