Summary
Are you out boating and need information or wish to report something regarding the waterway?
- In case of emergency (serious accident, life-threatening situation, boat taking on water, fire, etc.)? Call
112 . - Not an emergency? Send an email to
mobilite.infrastructures@spw.wallonie.be with as many details as possible (photos, date and time of the incident, location details, etc.). - Not an emergency, but urgent enough to require attention? Contact the Waterways duty service by phone at
+32 81 219 555 (French only). This service is available 24/7.
Key points
Safety instructions (serious accident, danger to life, etc.), call
In detail
The waterway must be managed by the Wallonia Public Service Mobility and Infrastructure.
- Use the
WalOnMap application. This link shows the routes of the waterways making up Wallonia's hydraulic network.
If you notice:
- a issue or problem on a waterway (fallen tree, drifting boat, etc.);
- a fault in signage or street lighting along towpaths or near lock sites;
- a hazard or dangerous situation (collapsed bank, fallen sign, etc.);
- or if you wish to share a suggestion;
We invite you to send your report to
If a particular event is affecting navigation (slow traffic, traffic at a standstill, accident, etc.), please contact the Waterways hotline (
All applications submitted to the User Relations Unit of SPW Mobility and Infrastructure are processed within a maximum period of 40 calendar days.